Branova Helpdesk Branova Helpdesk
All your support in one place

Smarter Support.
Happier Customers.

Streamline your support — manage tickets across channels, build a knowledge base, track SLAs and resolve faster.

Free plan · No credit card required

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High· SLA: 4h
Faster Responses
Happier Customers
Smarter Workflows
Better Performance

Everything your support team needs

From the first message to a happy resolution — Branova Helpdesk runs your whole support workflow.

Ticket Management

Capture, assign, prioritise and resolve tickets from one organised inbox.

Multi-channel Support

Email, web, chat or phone — every request lands in one place.

Knowledge Base

Publish help articles so customers can self-serve and deflect tickets.

SLA & Alerts

Set response & resolution targets and never miss a deadline again.

Reports & Analytics

Track volume, agent performance and resolution times at a glance.

Team & Agents

Add agents, assign tickets and collaborate to resolve faster.

Up and running in 3 steps

1

Capture requests

Customers reach you by email, web or chat — every request becomes a ticket.

2

Assign & resolve

Route to the right agent, track SLAs, and reply from one place.

3

Delight customers

Resolve faster, measure satisfaction, and keep improving.

Simple, honest pricing

Start free. Add agents as your team grows. No credit card to begin.

Free

₹0/month

For solo founders

  • 1 agent
  • Up to 50 tickets / month
  • Knowledge base
Start free

Starter

₹99/agent/mo

For small teams

  • Up to 3 agents
  • Unlimited tickets
  • SLA policies
Choose Starter
MOST POPULAR

Growth

₹199/agent/mo

For growing support teams

  • Up to 10 agents
  • Automation & reports
  • Priority support
Choose Growth

Business

₹399/agent/mo

For larger operations

  • Unlimited agents
  • Advanced SLAs & roles
  • Dedicated support
Choose Business

All prices in INR, billed monthly. GST extra where applicable.

Ready to deliver delightful support?

Join Indian businesses resolving faster with Branova Helpdesk.

Start free

Part of the Branova Business Suite

One account, one design language, across every business app. Sign in once at apps.branova.in and jump between them.