Branova Helpdesk Branova Helpdesk
All your support in one place

Smarter Support.
Happier Customers.

Streamline your support — manage tickets across channels, build a knowledge base, track SLAs and resolve faster.

Free plan · No credit card required

Support team helping customers with Branova Helpdesk
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High· SLA: 4h
Faster Responses
Happier Customers
Smarter Workflows
Better Performance

Everything your support team needs

From the first message to a happy resolution — Branova Helpdesk runs your whole support workflow.

Ticket Management

Capture, assign, prioritise and resolve tickets from one organised inbox.

Multi-channel Support

Email, web, chat or phone — every request lands in one place.

Knowledge Base

Publish help articles so customers can self-serve and deflect tickets.

SLA & Alerts

Set response & resolution targets and never miss a deadline again.

Reports & Analytics

Track volume, agent performance and resolution times at a glance.

Team & Agents

Add agents, assign tickets and collaborate to resolve faster.

Up and running in 3 steps

1

Capture requests

Customers reach you by email, web or chat — every request becomes a ticket.

2

Assign & resolve

Route to the right agent, track SLAs, and reply from one place.

3

Delight customers

Resolve faster, measure satisfaction, and keep improving.

Pricing

Simple, transparent pricing

The same five plans across every Branova app. Prices are per organisation, per month — not per user.

Free

Free forever

₹0/mo
Start free
  • 1 agent
  • 100 tickets a month
  • Email & web ticketing
  • Basic knowledge base

Starter

For individuals and very small businesses

₹299/mo
Get started
  • 3 agents
  • 1,000 tickets a month
  • SLAs & priorities
  • Canned replies
Most popular

Professional

For growing businesses

₹599/mo
Get started
  • 10 agents
  • Unlimited tickets
  • Full knowledge base & portal
  • Reports & satisfaction ratings

Business

For teams and established businesses

₹1,799/mo
Get started
  • 30 agents
  • Unlimited tickets
  • Roles, permissions & audit log
  • Priority support

Enterprise

Custom

Custom
Talk to us
  • Everything in Business
  • Custom limits & integrations
  • Security review & DPA
  • Dedicated support

Annual billing costs ten months — two months free. Prices exclude GST. Every plan includes your whole team on one Branova account.

Ready to deliver delightful support?

Join Indian businesses resolving faster with Branova Helpdesk.

Start free